They were two hours late arriving to install generator. They did not call me I had to call them to find out why. After 3 years of servicing my unit they still cannot notify me one day prior to Service as I request. If you like to be a number and not a human being, by all means call these people and have them do some work for you. Needless to say, someone else is servicing my generator nowadays.
Just amazing. I called and the owner told me they were kinda busy but he still had a electrician and apprentice come out in two days. They did a lot of work and both men took the time to explain what was going on. I even had them replace fixtures and they purchased ones I liked. Great service friendly and knowledgeable. Would I use them again? Absolutely! Would I recommend? Yes with no delay. My only complaint is that now that my basement is well lit, what do I do with my big basement now? Thanks guys a ton!
Excellent customer service on a warantee item for my Generac Smart Switch. Same day service visit which included installing the bad part on the same day. Was pleasantly surprised to be up and running again within 8 hours. Will call them again for my servicing and any other electrical need I might have. The tech was very helpful and was not just some warm body showing up to a service call but someone who I could tell knew every detail about the technical aspect of the job. Can't say enough good things.
Great company to work with. Very nice people to deal with and the expertise to get the customer exactly what they need. A special thanks to Jake Kerwin and Tim the service technician you guy's are great.
They installed my electric vehicle garage wall outlet and did a great job. They started promptly, did the work efficiently, and even offered to clean the dirt from removing some drywall. They're nice guys who do the job right!
Kerwin Electric is a US Electrician based in Kalamazoo, Michigan. Kerwin Electric is located at 7930 S 8th St, Kalamazoo, MI 49009, USA.
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