Don't bother with thus location.
We drove through ice and snow to pick up a truck we'd reserved. Google hours for the shop the rental is located said "7-2." When we get there we were informed that the truck rental part is only "7-9." This makes no sense to stay open for only two hours on a weekend day, when most people need to move.
Despite these issues, I made the 2400 mi trip just fine.
Truck rented to me was 3 qts low on oil, and needed trans fluid. Was filthy and smelled like a landfill.
I feel we were lied to and treated with disrespect. The office was shady, and the employees were disgusting.
I had a wonderful experience here! The office isn't pretty but I didn't go there to hang out in an office. I went to rent a truck and the customer service was exceptional! I felt the service was exactly what I wanted, honest,fair, and just down to earth people. I'll recommend my friends and family to this location without question.
We left and rented from Uhaul, was cheaper and friendlier.
Horrible customer service at the Sprinkle Road location. Office was disgusting and employees were smoking. Whole office smelled like smoke. Person in charge of the truck rental couldn't be found and when she was called couldn't bother to come in to do her job.
However, roadside assistance was top notch and was up and running in just over an hour after a flat tire.
Budget Truck Rental is a US Point Of Interest based in Kalamazoo, Michigan. Budget Truck Rental is located at 2460 S Sprinkle Rd, Kalamazoo, MI 49001, USA.
Please contact with Budget Truck Rental using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Budget Truck Rental opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Point Of Interest in Kalamazoo