Matthew, Dennis and the rest of the staff made our stay a great one. They were most helpful and always friendly. The breakfast was super and the rooms were clean, comfortable and quiet.
One more day here before 10 hour drive back. Never staying here again EVER and my recommendation is that YOU and your family don’t either.
Great Stay * * * * *
Oh no NASTY day 2.
Rooms and breakfast was fine. They have strict internet connection. Most other hotels have open wifi. You need to sign up for their rewards program here and get limited to 5mbps without paying.
Bathroom smelled like a urinal on day 1.
Used towels to cover the floor and a wet wash rag to see just how nasty we are talking about. XTREEM NASTY. Next morning, Thanksgiving, let front desk manager know how nasty the bathroom was and watched her contort her face reflecting her disgust. Assured that the bathroom would be squared away, we left for the entire day, returned at around 11pm.
Didn’t clean jack. Hair in shower - misc hair... misc hair on a “fresh” towel. Left empty hotel soap bottle still in shower. Shower lever was still in shower position, no one cleaned the bathtub. Toothpaste still in sink. Still a potential hazmat location, I have no doubt that there is still urine on the bathroom floor.
Oh yes comfy bed, after a 10 hour drive.
Great clean rooms. Super comfy pillows. A very good ac that was easy to use. Plus they give moutwash amnities in the bathroom. We got toothpaste and a toothbrush for free and that was the most fulfilling Continental breakfast I've ever had! 10/10 great place
We always choose this hotel when we are in the area, but it’s been about 4 years. And we should have stayed away!!!
Oh yes friendly staff.
Oh okay hot breakfast on site, edible.
The hotel is in need of some updates. We had some issues with the room (shower drain) in the morning but customer service was great. Management comped the room in the morning with no other questions asked and was extremely concerned with our satisfaction. Everyone at the hotel was extremely professional and friendly.
Oh no nasty bathroom 2 days in a row - unbelievably nasty and mgmt was aware.
Hampton Inn Suites Kalamazoo Oshtemo is a US Lodging based in Kalamazoo, Michigan. Hampton Inn Suites Kalamazoo Oshtemo is located at 5059 S 9th St, Kalamazoo, MI 49009, USA.
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